At Zestly, we take our promise of superior product quality seriously - every single item that leaves our manuturing facilities must undergo one (or more) rounds of quality assurance processes, just to make sure your items come in superb conditions exactly as you expected! If you're not completely happy with the item you received, Let us know (within 45 days from receiving order confirmation)! We'll see what we can do to make it right for you 💌😃

It is our commitment that all Zestly products are Made to Order just for you, thus returned item(s) cannot be easily resold to new customers. Unlike fast-fashion brands. wwe put in our best efforts into cutting down on textile waste and encouraging responsible consumption. Therefore, we'd gladly cover the return shipping for you if it's our fault (e.g. receiving a faulty item) or it's a for a exchange request; otherwise, the arrangement & costs of the return shipment will be your responsibility.

Alternatively, you're always invited to join our upcoming Zexchange Initiative, where you can connect with other members of the Zestly Nation neary you and mutually exchange/resell any unwanted items purchased from us. Please check our return/refund/exchange policy here.

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